See what customers are saying about Buck & Buck

Dear Buck & Buck,

Just wanted to let you know that your shoes, slippers, and socks, in particular, have been a real blessing in my life. I recommend your online store to anyone I know who might be helped by it. Without the Pullman edema shoes, I would have great difficulty even getting out of my house. I felt the need to let you know that it’s not just a business you run, but you all do a GOOD work for others. THANK YOU!

Bonnie Camp

Dear Buck & Buck,

Your side zip men's sweats are terrific! Thank you for making helpful items for the person with a disability and their care giver.

Victoria Snyder
Rochester, MN

Dear Dode,

Thought you’d like to see a picture of my mother when she tried on the cranberry top you hunted down for her. She really likes it. The round neck works very well. My mother turned 90 last November. Thanks again for all your help.

Karen Berman

Dear Buck & Buck, 

I just wanted to thank you for having the best clothes and the best prices and the BEST website!!! I thought I had ordered the wrong size for my mom and then I remembered the last time I did that, one of your gracious people helped me and told me where I could find my past orders!!! That is so wonderful!! Once again, thank you! You make it easy to keep my mom the dressed up “diva” she is with your wonderful merchandise! God Bless You!

Diana Vrabel and mom (Antoinette Filak)

Dear Buck & Buck,

Being the only daughter I was assigned the task of finding new nightgowns for my elderly mother, now residing in a nursing home. My mother is a tall woman so most of the nightgowns online and in the stores are either too young and revealing, or they are sized for shorter and heavier women. I must be the only female on the planet that hates shopping for myself, much less shopping for other people, and the task left me frustrated and stressed, compounded by the multiple requests from the nursing home staff while I was coming up blank. In desperation, I finally searched online for “old lady nightgowns” and then I found Buck & Buck. I could NOT be more pleased with the merchandise or the caring and personalized customer service. Bonus…the nightgowns arrived super fast…and they FIT!

Vanessa K.

Dear Buck & Buck, 

Your company is outstanding in customer service and quality of product. My 95 year old mother is in nursing care. Unfortunately, she has become more contracted with arthritis and her regular clothes can no longer be used to dress her without causing pain. I found your company on line, looked over your site and was so impressed by the information and various styles. When I finally made the decision to order, the phone service representative was excellent. She knew the stock, answered questions and took the time with me. Your praises were shouted out on my Facebook page and a copy of your catalogue was given to the social worker at the nursing home so as to maybe help other patients. Tonight a second order was placed with ease and efficiency. Thank you so much!

Paula Swengel
Indianapolis, IN

Dear Buck & Buck, 

I just wanted to let you know that I received my order of 6 April in today's mail. WOW, that was fast. And the selections were even better than I anticipated. Thank you so much for your attention. Great customer service!

Jefferson Gray
Thaxton, VA

Dear Buck & Buck,

I have been buying my husband’s clothing from Buck and Buck for well over a year now. He is always complimented on them and I am always asked where I purchased them. They are good quality and they hold up through the many washings they need to have. The staff, when I've called is so nice and they've called me to verify what I would like if they are not sure. Shipping is quick too.

Jeanie West
Plainfield, CT

Dear Buck & Buck,

I just want to express my appreciation for the recent order you filled. I had asked for an outdoor theme and the individual who did the picking picked a t-shirt with trees on it and a saying by John Muir - could not have been better! My husband was a forester and loves the color green, so this is PERFECT T-SHIRT for him. MANY THANKS FOR AN ORDER WELL FILLED.

Susan Van Allen
Ogden, UT

Just to let you know my mother and the whole family LOVE her shoes. I live in Scotland UK so I haven't seen them but am so glad I chose your company. My mother has recently become confined to a wheelchair and badly needed some new shoes. I want her to look smart. And her new shoes are perfect. Thank You.

Lenore Gordon
Lowtherton, Great Britain

Dear Buck & Buck,

Just wanted to let you know how happy we are with our order! We ordered 4 dresses, 2 skirts and 2 tops. My Mother has Alzheimer’s and cannot dress herself. She also has difficulty standing. Trying to take things off over her head was getting harder and harder. We ordered the back snap items and dressing her is so much easier on her as well as us. The material is good quality and soft and the fit is perfect. They also launder beautifully. We couldn’t be more pleased with our purchase and will order again. I couldn’t find a place for reviews on your site but wanted you to know how happy we are with your product. Would love to see soft denim wrap skirts and some bright yellow shirts/dresses. Keep up the good work.

Sharon Morphew
Boonville, IN

Dear Buck and Buck,

Just a quick note to express how pleased we are with your company and it’s wonderful customer service! My sister and I have placed several orders the last few years (usually for our mother’s birthday and Christmas) and have never been disappointed. You go out of the way to provide wonderful products and product support. We especially appreciate the complimentary labeling and the ease of online ordering. It is a pleasure doing business with Buck and Buck…you really do care.

K. Clay

Dear Buck & Buck,

I just received my order and couldn't be more pleased. The order was for my son who is 26 and has down syndrome. It's the first time he's worn jeans or cargo pants since he was about 12. I'm so happy they could be hemmed to 26 inches.. He looks great!

Valerie, Oshawa
ON, Canada

Dear Buck & Buck, 

You are still nailing customer service and quality! I have been ordering clothes from Buck and Buck for years, first as a professional for my residents (like 1996ish), and now for my mom. This was my first order for my mom-my sister is a nurse (her first Buck and Buck experience) and we both are very impressed with the quality of the clothing. I have always been impressed when I've asked you all to "pick"colors to match. The other senior and adaptive clothing companies don't compare to you guys. Also, what brick and morter store can you buy sweats and winterish clothes in 90 degree weather. Thanks guys-many more years of service!

Val
Ohio

Dear Buck & Buck,

My order arrived today and I would like to say how impressed I am with your efficient organisation and delivery. It has been a pleasure to order through your company. Thank you, Dode.

Janet Nicol
Arcadia NSW, Australia

Dear Buck & Buck,

I have today received the 3 singlets. Thank you for your great service and also for the catalogue. Mum will love looking at the options for a few more clothes and at such reasonable prices. You have made an old lady very happy. Cheers!

Carol Brown
Walkerston QLD, Australia

Dear Buck & Buck,

Thank you for the update. Buck and Buck is the absolute best company when it comes to product and customer service. 

Carolyn Ridenhower
Wentzville, MO

Dear Buck and Buck,

My Dad, Rusty Carpenter, is in the very center of this picture – wearing the red sports shirt with the Velcro closures. I think he looks very handsome!

He is 87 years old and is genuinely thrilled with the shirts and pants. I just ordered 4 more shirts and 2 more pairs of pants. 

Sally Carpenter Boven

Dear Buck & Buck,

The packages arrived in Sitka yesterday…last night for me. I’m told they were nicely wrapped and there was a card. This is the third year I’ve ordered my mom’s Christmas gifts from Buck and Buck, and I just want to say Thank You and Merry Christmas! 

Adria Ballinger
Schnecksville, PA

Dear Buck & Buck,

Hello, my name is Dee and I ordered the solution slipper. Oh my gosh what a relief! I think I have bought and sent back 8 or more pairs of shoes. they say they are XXwide....nope and that they are double depth but they won't fit my foot! They never make the straps long enough....but then I came across you in a search...most that say extra wide also make the heel so wide they won't stay on....and they put the Velcro on wrong so that it snags pants and long dresses....but then I found you and ordered #44X and everything is perfect!!! The heel fits, they stay on my feet and they accommodate my extremely swollen foot. And they do not make my feet stink. I just cannot rave enough about this slipper. The only critique is that more people need to know about them....as soon as I save the money I will also be ordering #45L...I hope you never stop carrying these shoes.....maybe add some more girly colors (lol yep I am 69 but still love color violet, deep pink. So just thank you, thank you.

Dee
California

Dear Buck & Buck,

Just received my LARGE package from the company. Loved it all. It was like Christmas morning delivering the new clothing to my residents. Thank you so much. Extremely fast turn-around from ordering to delivery. Thank you.

Roberta Wiessner, Social Services Designee
Ellicott City, MD

Dear Buck & Buck, 

My husband and I just want to thank you for your fine product. I tried it on before taking it to Mom to make sure it would be comfortable- and it was. The ALF is very grateful to have these helpful clothes for Mom. I had her model one for them and they all loved it and thought she looked very nice! The fact that she can’t remove her undergarments will be a great relief to them as well. You have helped to make a difficult situation much easier to handle. 

Carleen Galiardo
St. Pete Beach, FL

Dear Buck & Buck, 

My father was just moved into assisted living and they need the VELCRO shirts to teach him how to dress himself. Quite a big transition for my Mother and Father. Thank you for contacting me and I greatly appreciate the fabulous customer service and thoughtfulness to explain the shipping and save me a few dollars. Wow. You just don't see that level of customer service today.

Michelle Riel, V.P., PCBC, Inc.

Dear Buck & Buck, 

Thanks for getting back to me - I actually called about an hour ago and got it all straightened out. Your company is the most helpful company I have ever dealt with - it is a pleasure to do business with you. I am so glad I discovered Buck and Buck - my mother-in-law has been in a nursing home for several years and I have had such a tough time finding clothes for her in retail stores. Will be giving you more business in the future! Thanks again!

Crystal Quiring
Shakopee, MN

Dear Buck & Buck, 

Excellent! Thank you so much for really outstanding customer service. I was truly dreading finding a "one-stop shop" where I could order all this for a woman I have never actually met in person and who lives, literally, all the way across the country from me. The cousin who is the go-between on this got the name of your company from the nursing home staff. It was, obviously, an excellent referral. Thank you again!

Dawn

Dear Buck & Buck, 

Thank you. My mother now has several of these adaptive sets and the aides in her nursing home love them! Dressing Mom is no longer painful and several have shared your catalog with the families of other residents.

Pat Polderman
New Smyrna Beach, FL

Dear Buck & Buck, 

Thanks for taking time to get the colors and patterns I think she will LOVE! Also, thank you for providing a wonderful service for our seniors who have different needs in their stage of life. The tagging and matching service provides caregivers some relief in their duties. We will look forward to receiving the order!

Pam Moore
Bristow, VA

Dear Buck & Buck, 

I loved using your products for my mother and now for myself. You continue to maintain your excellent quality control.

Marilyn Meek
Yakama, WA

Dear Buck & Buck, 

Just want to say how awesome you people are. I am so impressed by everything you do. First, I called up to place an order. Even though it's been a few years since I had placed one, the customer service person on the phone had my address and telephone number ready in seconds. Next, I saw on the website that I would have to wait until after Christmas for my order as it was backordered till January. I was a little disappointed but nevertheless, OK with giving my mother one of her gifts after Christmas. Well, what do you think was on my doorstep yesterday? I guess the backorder came in and Buck & Buck shipped it immediately, priority (without me even having to ask!), so I had my order by Christmas. I wish all my dealings with retailers were that easy and pain free. Mom will be able to open her present on Christmas. Thanks! I love you guys! Merry Christmas.

Helen Orlandi
Mahwaw, NJ

Dear Buck & Buck, 

I’d like to tell you how nice it is to have found your website. I am caring for my 93 year old mother and it was becoming a challenge trying to fit her with appropriate clothing. Not only are the clothes beautiful, but they are of great quality. The winter pajamas and everyday wear are plush, warm and wash well. Nothing like this in department stores. I am proud to give as gifts and continue to share my good find with those I know! 


Tami Crowe

Dear Buck & Buck, 

I just wanted to thank you for the clothing you make. My Mother passed away, but each time someone came to see her she was in a nightgown with her earrings on. She always looked so nice. The bed jacket I ordered allowed us to keep the AC on without complaints of her being too cold. I work in a hospital and wish they would make gowns like yours for the patients, instead of hospital standard issue. Though we won't be doing business with you for now, I will be very happy to recommend your website for other family members in the same position. Thank you again.

Elizabeth Lyons

Dear Buck & Buck, 

In the last few years I have ordered many items for my mother, who lived in a nursing home in Pennsylvania. My mother passed away recently at the age of 100 years and 10 months. I just wanted to thank you for the good service we experienced over the years. May God continue to bless your company.

BG
Albuquerque, NM

Dear Buck & Buck,

Thank you for letting me know but I will just wait for both slippers ordered. Good news - they found my dad’s missing slipper. You and your company provide excellent customer service during a time when it seems like a lost art!

Vicki Goss
Silver Spring, MD

Dear Buck & Buck, 

Great thanks! I’ll be ordering some more now online. Excellent customer service! Buck & Buck is wonderful and makes it easier for the facility to take care of my mother. It also gives me piece of mind that one-piece outfits really work out well. Again thank you for all your help. I’ll be a regular customer! 

Sharon

Dear Buck & Buck, 

I don't often write to companies, especially not with praise. But I feel the need to say thank you to Buck and Buck. Two years ago, my father had a stroke. It has been a struggle to help him regain a sense of normalcy. For a majority of those two years, he's been living in sweatpants because they were the only way he could dress himself. For a stroke survivor, something as simple as dressing oneself generates a sense of independence and self-worth. But being limited to sweats was hard for my father, who before the stroke wore button downs, jeans, and dress pants. Your company has provided him with the opportunity to dress himself in the clothing he prefers with the independence he needs. Your clothing has given my father back a sense a pride and dignity in his appearance. I can't thank you enough for creating quality adaptable clothing that helped my father feel like himself again. We look forward to incorporating more of your pieces into his wardrobe. The boost in my father's self-esteem is remarkable. Thank you for great, quality products!

Kristin Bartashunas
Saylorsburg, PA

Dear Buck & Buck, 

I recently ordered clothing from you for my mother who has end-stage dementia. She is chair-bound and unable to do anything for herself. My mother was always a very careful dresser and is allergic to man-made fibre. Here in the UK, there is practically no accessible clothing made from 100% cotton, nor is much of the clothing attractive or appropriate. Before becoming ill, my mother was a very picky, slim, retired teacher with a wardrobe full of lovely clothes. Recently, we have struggled to find her anything vaguely appropriate to put on. I’m therefore writing to thank you. Your company has enabled us to choose styles and fabrics that Mum would have picked herself. Her carers are delighted that my mum is now comfortable and that dressing her is so much easier and pain free. The simple additions you offer, such as name tapes, have made my life much easier too, now that I no longer have to do this!

I don’t usually write letters like this, but caring for someone with dementia is really hard and feels unremitting at times. The prompt arrival of your very pretty clothes really cheered me up this week. That, and the fact you have lightened my elderly father’s day each time he’s made his daily visit to my mother this week. It has been worth every penny. All best wishes and congratulations on such a wonderful business.

Kate Nelson
Edinburgh, Scotland

Dear Buck & Buck, 

You guys are awesome!! We are a private guardianship agency, and your website makes purchasing and paying for our clients items, seamless. So thankful there's a company out there that understands what we do. Ultimately, it allows us to be of better service to our clients in a timely and effective manner.

Holly Paseka, B.A., QDDP

Dear Buck & Buck,

You all make our lives, and our client's lives more wonderful each day. Thank you for providing such a sorely needed and exceptional service ~ I LOVE Buck & Buck!!!

Heidi Clarke, MA, CMC, Care Manager
San Francisco, CA

Dear Buck & Buck, 

My father just received the pants I ordered for him. He and my mother are so excited for him to be able to wear something that looks like the clothes he was used to wearing before his health declined. He feels more like himself now. The putter pants have raised his spirits. Thank you for your products.

Brittain Storey
Fuquay Varina, NC

Dear Buck & Buck, 

I received my dad’s order this morning and have taken the clothes to him this afternoon. Thank you for the colours you chose, they were great – nice and bright. I’m extremely happy.

Kathleen Jancec

Dear Buck & Buck, 

I just wanted to send you a quick note and let you know what great service we received from Buck and Buck! I ordered the men's EZ fit slippers for my uncle and they were fantastic. Easy to order, arrived on schedule and fit perfectly. I never knew your place existed and we had exhausted our search of "local" stores for shoes/slippers that would fit. Then I just googled "slippers for people with swollen feet" (or something like that) and BINGO! You are lifesavers! Thank you so much! 


Cheryl Johnson

Dear Buck & Buck, 

Dad’s shirts and socks arrived today and they are beautiful colours. The colours are all different from the previous orders, so thank you! I love the green polo shirts, he will look so smart. I am a very happy customer from Australia and the delivery was quick. Buck and Buck is a professional company with supportive and friendly staff so pass this on to your manager please.

Vicki Knight
Castle Hill NSW, Australia

Dear Buck & Buck,

I wanted to say thanks! The pants and socks I ordered for my uncle arrived so quickly! And you combined the orders, even though I placed them separately. I truly appreciate your excellent service. Trying to get him to wear these nice garments is like trying to get the Democrats and Republicans to pass effective legislation. He will go to church or to visit his wife in the nursing home in the most raggedy old clothes he can find. The one time he wore the first pair of pants I sent him from Buck and Buck, everybody commented about how nice he looked. He hasn't worn them since. (^_^). You can lead a horse to water.....”

Betty Hunt
North Little Rock, AR

Dear Buck & Buck, 

My order has arrived promptly and in good order. Just wanted to let you know that I am very happy with Buck and Buck's service and products. I am glad I found you. Thanks and regards.

Jennifer Blomfield

Dear Buck & Buck,

I have been ordering clothing for my Aunt from your catalog for a couple of years now. I received a new catalog just recently and thought I would let you know not to send anymore because my Aunt has now passed away. Her adaptive clothing made it so much easier for the nurses to dress her each day and much more comfortable for her. Keep up the good work for those that need these items. Thanks!

Brenda Mitchell
Stillwater, OK

Dear Buck & Buck, 

The dresses have arrived, extremely happy with your choice of colours and your initiative and awareness of the amount of dresses I needed after my fumbling through the choices. My mother 96 was so happy to see the vibrant colours. Cannot thank you enough. Kindest Regards.

Maria Cesta

Dear Buck & Buck,

So pleased with the Easter dress and sweater my husband bought me from your store. Will be buying all my clothes from you. Just had foot surgery for bunion and spur, also have arthritis. Will be buying footwear for edema problems once I am mobile. God bless.

Mrs Elizabeth Berry
Courtice, Ontario, Canada

Dear Buck & Buck, 

Felt the need to write you again! I was so comfortable in the sweater and muumuu my husband bought me. I was a few days post-surgery and it was good to wear pretty, as well as, comfortable clothes. Received under garment order today... so comfortable! Have been wearing clothes that press on my incisions from several abdominal surgeries. Had no idea there were adaptable clothes available to me. Looking forward to next order which consists of day dresses, jumpers and blouses. Totally re-doing wardrobe. Will be buying slacks and track pants next month! Tearful, happy! Thank you.

Mrs. Elizabeth Berry
Courtrice, Ontario, Canada

Dear Buck & Buck, 

Thanks for your assistance - your website is fantastic & such pretty clothing for our older loved ones. Pretty clothes lift the spirit & we need our Mum to start feeling uplifted so when this parcel arrives it will help enormously xxx

Judy Gauci
Sydney NSW, Australia

Dear Buck & Buck,

I placed my order for Item #45J, Ambulatory Edema Shoes - Unisex by phone, so it doesn't show up under My Account. I want to thank you for having these available. My father's feet are swollen enough that normal shoes don't work for him anymore; luckily you have exactly what we needed. The edema shoes are adaptable and comfortable, and will make the difference when he needs to go somewhere.

Jack R.
Portland, OR

Dear Buck & Buck, 

I just wanted to say thank you! When illness recently struck a family member, your company made all of the difference in the world. My grandmother was thrilled to tears with the beautiful dresses I had purchased for her from your company. You truly are an exceptional company, with exceptional products, & exceptional employees. I don't know what we would do without you! Thanks again! 


Donna Jandras
Bethlehem, PA

Dear Buck & Buck, 

Just wanted to thank you for making it so easy to shop on your website. Having my last order readily available made my reorder super fast and easy, leaving me enough time to email and sing your praises! Your merchandise is excellent quality, as is the shopping experience. With appreciation...

Debbie Cohen
Avon, CT

Dear Buck & Buck, 

I always look forward to your catalog; I'll be ordering Dad some of your socks shortly. I've searched locally for just the right kind, but without success. I knew where to turn. At our foot appointments, I've mentioned your site and supplies to the podiatrists.

Jack R.
Portland, OR

Dear Buck & Buck,

FYI – your company is just awesome. Irv was recently admitted into an assisted living facility and the clothes from Buck & Buck are literally a godsend for him. Even the staff comments on how nice they look – but the ease of VELCRO vs fumbling with zippers and buttons is awesome!

Cindy Colar
Frisco, TX

Dear Buck & Buck, 

I want you to know how very pleased I am with your product and service. Until I found your company I had to purchase this type of pants at stores. They shrunk, bagged, faded, did not last long and very limited choice of colors. Your quality is wonderful as well as the colors, labeling, shortening and customer service. And best of all they are made in the USA. I will highly recommend your company. Thank you so much.

Carole Sales

Dear Buck & Buck, 

My Mom was in a nursing home in Massachusetts until her passing a few days after this past Christmas. A few years ago I discovered your website and began ordering clothes for her. My sister followed suit. Initially, Mom was able to express her appreciation for the clothes, but as time went on and she slipped into dementia, she became unaware of most things. When Mom went to a nursing home she was the best dressed person there! It was a point of pride with us to make sure that our Mom always looked good. Her dresses and jackets were reasonably priced, colorful and well made, and repeated laundering did not negatively affect their appearance or serviceability. Anytime we had questions about colors or quality, your representatives were able to assist us. For this we are supremely grateful and want to express our thanks to your company and its employees. 

Gabrielle Charest
Redmond, WA

Dear Buck & Buck, 

I just have to write and tell you how impressed I am with your company. I purchased 2 sweaters early this week for my mother who is in assisted living. They arrived today much to my surprise and delight, not only that, but the sweaters are wonderful. Beautiful colors and quality. Thank you, I will continue to shop with you now that I have discovered you. 

Ida Allen

Dear Buck & Buck, 

Buck & Buck is doing such good work for our elders and those with disabilities.

Hendle Rumbaut
Austin, TX

Dear Buck & Buck, 

This is to thank you so much for the special order you filled on the Snuggie Boots for my son. They fit really well and are perfect for what we needed. Thank you for going that extra mile for my son!

Laura Jenny
Sylacauga, AL

Dear Buck & Buck,

I work in a facility, and I recommend your products to everyone that is asking about where and what shoes to buy. We are a non-profit facility and your products are cost effective and good quality. If you ever would like to donate some clothes or shoes, we would take them. I have a ton of models here that would proudly model them! Thank you for making these wonder products!

Harlan Butler

Dear Buck & Buck, 

My mother's dresses just arrived, we are so pleased with the patterns you picked, I'm sure she will enjoy them too. Regards... 


Margaret Duty

Dear Buck and Buck, 

Your delivery yesterday of two pair of zipper-equipped slacks that fit over my leg cast was an immense morale boost. What a difference to ditch the oh-so-stylish sweats for something that looks good in public, is entirely comfortable, and very easy to negotiate, broken leg or no. On top of that, the folks on the phone were thoughtful, helpful and entirely proactive – the very definition of great service.

You know, there are a few companies that target this market, but I was surprised to find the paucity of options available to the temporarily disabled (interesting that my orthopedic surgeon’s office didn’t have any suggestions either; perhaps an opportunity for some messaging in that direction, as well?). Not for nothing, but I’d sure think Buck & Buck could make serious headway by focusing specifically on the newly limb-challenged. To be sure, you know exactly where to find us on line—we’re searching “how long will it take to get back on my feet” about 100 times a day. Heartfelt appreciation.

Jef Loeb

Dear Buck and Buck,

I really appreciate the way you do business. As you clearly understand, each client has a unique situation and each person who is trying to help a client has unique challenges too. Your flexibility is appreciated! 

Thank you so much for your assistance and for such a positive interaction over the phone! Over the past two months I have spent untold hours on the phone with representatives from insurance companies trying to hammer out errors: if only 50% of those conversations could have been as pleasant as the one with you! Anne Frantz

Anne Frantz
Canton, MI

Dear Buck and Buck,

Just a note to say that the two pairs of light weight sweat pants I received from you are exactly as described on your website and exactly what I wanted. Light weight and VERY soft and comfortable. I couldn't be more pleased.

Now that I'm retired and can wear what I want, I practically live in sweat pants, but generic ones are too warm in the summer and in homes and buildings that are over heated in the winter. And, it's not easy finding light weight ones.

I'm glad I found you in a web search and will definitely be save your URL for future use.

Dave Kline
Manassas, Virginia

Hello;

I placed an order last Thursday and my father received the shirts yesterday (Monday the 15th). He had surgery last Thursday on his hand and just loves the two shirts that I purchased. I just wanted to let you know that the shirts were great and the customer service was fantastic. Wish I could remember who I spoke with on Thursday but she did a wonderful job picking out the color for the flannel shirt. The shirts arrived days earlier than expected, which really helped out as he cannot use one hand to button. 

Thank you again and I will be sure to mention your company to anyone who has a need for your products. If there is a review place on your website, please let me know and I will also comment there.

George Long

Dear Buck and Buck,

I would like to compliment Dode Holdsworth for exceptional customer service. She actually emailed photos of available stock in order prepare a difficult order for my father, who has worn your clothing for years now. Thank you for setting a high standard in a difficult industry.

William H Carter, Jr.

Dear Patty,

Today, I was able to place an order for the item referenced in the link you provided. Fortunately, I called within the time frame for phone orders.

SIMONE was the associate who assisted me. She was FANTASTIC! Please relay that assessment to her supervisor.

I ALSO appreciate the timely and helpful response you provided to my inquiry. Both of you made my day. Thank you!

Mary Ray

Dear Buck and Buck,

My sister (Carol Albright) and I have purchased numerous items from your company. A few had issues with the zippers that required repair. I am very impressed and grateful to your customer service department and the repair team. The customer service reps that I spoke with were always very pleasant and helpful. The items were repaired and returned quickly. I appreciate the fact that the company took responsibility for the defective zippers. Not many companies these days do the right thing and repair the items. Thank you

Marian Scarbrough

Dear Buck and Buck,

I gave my 95 year old mother your 100% cotton cable knit cardigan sweater for Christmas and she absolutely loved it! Thank you for making such high quality items for our older citizens.

Donna McEnteer

Dear Buck and Buck,

I just wanted to let you know how pleased I am with the men's twill adaptive khaki pants. I bought two pair for my Dad for Father's Day and we were both so happy with the quality and fit. I especially want to thank Mary in customer service, who patiently guided me through the process and made valuable recommendations. So many people have commented on his pants with the zipper on the inside seam to fit over his cast and asked me where I bought them. We're happy customers! Thank You!

Jean Ruzich
Beecher, IL

Dear Buck and Buck,

I wanted to take this opportunity to thank you for the beautiful quality of my mother's clothing. She absolutely loved them. I'll definitely be ordering 
more from you! Top-notch service! 


Deb Pluta

Dear Buck and Buck,

I just ordered for the first time and I can’t tell you how impressed I am with what you offer. Your willingness to accommodate and to help make having a good quality of life easier for a person with needs brought tears to my eyes. It’s so very hard to watch someone lose their independence, and every little thing that they can do for themselves means so much. I believe that your adaptive clothing will make a world of difference! Thank you! Thank you!

Dorothy Levandusky

Dear Dode,

I couldn't resist writing a blog post about your wonderful company and the fantastic customer service provided to me by you! I really appreciate you and your company, and hope you pass this along to the owner as a thank you from me to both of you. Thanks!

http://www.robertssister.com/2012/05/spring-wardrobe.html

Trish Hughes Kreis
www.robertssister.com caregiving. family. advocacy

Dear Buck and Buck,

My family has been ordering your clothing line for my mom since she had a stroke in August. Those who care for her appreciate the ease of the snap design. I appreciate the labels and how well the clothing holds-up with frequent washing. My mother loves the fabric feel and colors. She feels lovely daily, even in a wheelchair. Thank you so very much for knowing and designing exactly what we needed.

Jo Ochs
Hereford, TX

Dear Buck and Buck,

I just wanted to say thank you for creating a website that is incredibly user friendly. Each encounter I’ve had with your staff has been very pleasant. In the work that I do with nursing home residents there are often many obstacles I face in assisting them, and it is very refreshing to visit a company (via the internet) that seems to be mindful of the elders and their needs. Thank you again,

Jeri Yamashiro, Social Worker

Dear Buck and Buck,

I am writing to compliment you on your exemplary customer service. My sister ordered (another) outfit from your company, one that specifically meets the needs of mom's limited mobility; it is a birthday gift/outfit for her 88th birthday. My sister did not think that it would make it in time for mom's birthday party, but she wrote a note in the comments section of the order about how much it would mean to us if you could expedite the order. To our amazement not only did you get the package to us in time (and it is perfect), but someone took the additional time to include a birthday card. It made us all weep in gratitude. 

You obviously realize how important it is to families to provide our loved ones with comfortable, attractive, and functional clothing. But, we are amazed and thankful for the extra effort that your employees made to help make today a special day for our mom and her children. Thank you, thank you, thank you!

Renee Meyer, on behalf of my sisters Sharon, Pam, and Brenda.

Dear Buck and Buck,

I just received my recently placed order and felt compelled to contact you. Thank you. The clothing is of incomparable quality, and it's pretty!! My mother is currently suffering with Alzheimer's, and her caregivers have requested adaptive clothing. I went online to find such clothing and was discouraged and distressed ... until I found your site. Most of the sites depicted garments that I certainly would not want to see my mom wearing. She was a lovely and fashionable woman. Although she is no longer aware of what she's wearing, we want to maintain her dignity with attractive and good quality clothing. You have helped us to achieve that goal. Again, thank you so very much.

Debbie Musso
Lancaster, PA

Dear Buck and Buck,

I just wanted to drop a note and let you know how wonderful all of the staff have been every single time I have called! I work in Social Services in a nursing home, and make several orders each year, and I am always very impressed with how professional and courteous your staff are. Thank you!

Charee Klund , Social Services
North Branch, MN

Dear Buck and Buck,

Just a thank you! I just received my dad's order for his long sleeved polo shirt with snap back. I was extremely impressed and pleased with the quality of the garment. My dad has Alzheimer's and although he is in a nursing home, my mom and I do not want him looking as though he is! We will definitely be ordering again and I will pass the word on to others in the home! Thank you for being sure my dad looks like my dad!

Francesca Gregoriades

Dear Julie and Bill Buck,

Wanted to share some photos and my appreciation for my first encounter recently with ordering clothes from Buck & Buck.

Early last November, I came across your website through a Google search for elderly clothing. Your "About Us" page and the variety of thoughtful, functional, affordable (!), and attractive (!) clothing was a gold mine for me. And the simple fact that you include a personalized label in the garment totally hooked me, knowing that you truly do understand the clothing needs for elderly residents in a nursing home and care facility. Mom currently lives in the Alzheimer's unit of a care facility that she moved into over 10 years ago, following her initial Alzheimer's diagnosis. Since then, she has moved through the facility's various levels of care, from independent living through assisted living, etc.

With Mom's 90th birthday coming up in late November and our plans for a big party in her honor, I placed an online order on November 16 with Buck & Buck, so she'd have a variety of new outfits to "wow" all the family members coming to town to help celebrate her big day. But, oh my... I miscalculated the timing for the arrival of her new clothes via UPS in time for her 90th debut on November 27 (I didn't account for the Thanksgiving holiday). I realized this after placing my order online and monitoring the tracking info that Buck & Buck and UPS provided. So, on November 22 -- just five days before Mom's birthday -- I called your customer service number…

Julie, I figure I talked to you, since "Julie" is the name I wrote down as the person responding to my phone call. You generously took the time to understand my predicament and come up with a solution: mail a dress via USPS express mail. Sure enough, the PERFECT color and style of dress (per your suggestions) arrived just in time for the party. Mom was gorgeous, she FELT gorgeous, and family members who hadn't seen her in a while were thrilled with how good she looked.

The party was a wonderful success. Over 40 family members traveled from near and far to help celebrate. Although Mom no longer recognizes her loved ones, she certainly recognizes happy, welcome faces and a rollicking good time.

Thank you for helping make our family's special event even more memorable with a dress for Mom that TOTALLY fit her personality and the occasion.

Meanwhile, my initial November 16 online order from Buck & Buck came through just fine via UPS, and all of the items have been exactly what we've needed.

I look forward to ordering more clothes for Mom from Buck & Buck. And I enjoy passing along the Buck & Buck name and your website to staff and family members at Mom's care facility.

Best wishes to you and yours in 2011 and beyond, and to Buck & Buck's continued services and success.

Nancy Perry
The Birthday Girl in her new dress from Buck & Buck, celebrating with daughter Nancy and other beloved family members and friends.

Dear Buck and Buck,

Thank you ever so much for such wonderful service for many years now. Our mom and now my sister are enjoying things from you. I was still with my sis when my order came in just 3 days! Your business is Outstanding, and again, I thank you.

Maryann Crusoe

Dear Buck and Buck,

I just wanted to let you know how pleased I am with the clothing and shoes that I recently purchased from Buck & Buck for my mother. They arrived the day we were going to visit her (about an hour away) and I grabbed the box off the porch and put it in the car. My husband and I enjoyed opening it after we arrived at mom's home. You all did an outstanding job putting together a very nice wardrobe. It was amazing to me that the items you picked were actually things like my mom used to wear years ago! I especially liked the turquoise poly top w/ the white print and the navy/turquoise print on white poly top...they were beautiful! I am very pleased with the quality of the clothing too. Thank you for helping me get my order placed and for providing this much needed service at a very reasonable price. It is important to me that my mom look as nice as possible, even if she is not really aware of it, and you have helped me accomplish that!

Emily Lucas

Dear Buck & Buck,

Merry Christmas! And thanks for your wonderful line of adaptive senior clothing. It has been a tremendous help.

Betty
Virginia Beach, VA

Dear Buck & Buck,

It’s just nice to deal with nice people this day and age. You’re a breath of fresh air and a big plus for me to help me handle Mom’s Alzheimer’s so efficiently. Greatly appreciated!

Amy Miller
Providence, RI

Dear Buck & Buck,

Thank you! I deal with so many businesses every day as I take care of the needs of my clients, and I honestly mean it when I say you are the most organized, efficient and friendly accommodating people I have ever met. I have never encountered ANYONE who didn’t know exactly how to help me better than you have. Thank you.

Elaine Robleske, NRG
Belmont, MI

Dear Buck & Buck,

Thank you so much for your excellent assistance. You have outstanding customer service skills. The shirt fit perfectly. The alterations were just right. My husband looked so handsome in the shirt.

Again, thank you. Oh, and if no one has told you, your company is a true blessing to many people.

Altangla Marie Johnson
North Chesterfield, VA

Dear Buck & Buck,

I just wanted to say thank you! When illness recently struck a family member, your company made all of the difference in the world. My grandmother was thrilled to tears with the beautiful dresses I had purchased for her from your company. You truly are an exceptional company with exceptional products and exceptional employees. I don’t know what we would do without you!

Donna Jandress
Bethlehem, PA

Dear Buck & Buck,

I just wanted you to know, that because of your efforts you have really improved my quality of life by completely eliminating my uncomfortable fidgeting. Your adaptive underwear was the thing that was missing in my life. You have a very satisfied life long customer.

Eric Baird

Dear Buck & Buck,

Just a thank you! I just received my dad's order for his long sleeved polo shirt with snap back. I was extremely impressed and pleased with the quality of the garment. My dad has Alzheimer's and although he is in a nursing home, my mom and I do not want him looking as though he is! We will definitely be ordering again and I will pass the word on to others in the home. Thank you for being sure my dad looks like my dad!

Fran Gregoriades
West Haven, CT

Dear Buck and Buck,

I own a small travel agency and am thrilled with your customer service. I spend every day on the phone with people and you have been delightful to work with. Keep up the good work.

Anne Quigg
Seattle, WA

Dear Buck and Buck,

I just wanted to thank you folks for your quickness and your willingness to accommodate a special request for my aunt. I am so impressed with you folks.

Stan & Kathy White

Dear Buck and Buck,

Thank you so very much for your care and concern with this order. It is a true joy to know that in this busy day and age that there are still people who care. Many thanks.

Page Matthews

Dear Buck and Buck,

My mother compressed a vertebra in her back during a seizure. After returning to the assisted living home from the hospital it was apparent that dressing her in her usual clothing was very uncomfortable for her. The home asked that we order her some snap up clothing and handed us a Buck and Buck catalog.

What a treasure your company turned out to be. Your customer service is first rate. My sister and I could not believe that you had free I.D. labels (wonderful), AND the order arrived in 3 days!! Amazing!

The clothing is very nice quality. My mother is more comfortable and her caretakers are very happy to have a better way to dress her. Thank you Buck and Buck for making a difficult time easier for my mother and for our family!

Wendy Hanson

Dear Buck and Buck,

If your clothing is even half as good as your telephone service, I know we'll be delighted. The website was very helpful - and being new at this I then called to order. Mary was friendly, helpful, and checked on availability before we were done. The labeling is certainly a great extra. Thanks!

Colleen Skinner
Meredith, NH

Dear Buck and Buck,

Wonderful, workable, easy-to-use WEBSITE. You thought of EVERYTHING! Thank you.

Mary Christenson
Bellevue, WA

Dear Buck and Buck,

I received my first order of clothing from your company earlier this week. My mother has Alzheimer's and recently began exhibiting disrobing behavior. The back zipping jumpsuits are a lifesaver. They are very nice looking, good quality & reasonably priced. I just wanted to say thank you for offering this line of products & I will be sure to share my positive experience with others. Thank you very much!

JoAnn Verhaeghe
Overland Park, KS

Dear Buck and Buck,

I just wanted to take the opportunity to tell you how delightful it is to do business with your company. The operators are always pleasant and helpful. The quality is great and the service is wonderful. Unfortunately, this is an attribute that is hard to find in business today. Please tell your employees how much we appreciate their hard work.

Debbie Reynolds
Franklin, IN

Dear Buck & Buck,

Surprised and delighted with my order from your company. It was delivered so quickly compared to other companies that seem to take forever.

My mom and I are so pleased with the 2 dresses. They are beautiful and reasonably priced, too. I am so glad I found your website. Rest assured, I will order from you again. I have you bookmarked on my computer. Thank you again for your prompt delivery and GREAT service.

Pam Gulley
Milwaukie, Oregon

Dear Buck & Buck,

The package for Margaret arrived right on schedule. Thank you for your kindness regarding the shipping charge. We are so pleased with our first order from Buck & Buck. The colors, fabric, fit , and finish are everything we hoped for. The new outfits are a real morale boost for Margaret who turns 90 this Saturday. Her family is coming in from Florida and Texas for the party and it will mean a lot to her to be looking so chic. 

Again, thank you for everything. We will definitely be ordering from Buck & Buck in the future.

Pat Martin

Dear Buck & Buck,

My order just arrived as you said. I wanted to let you know, it is so much better than we had hoped! Soft and cuddly. Perfectly labeled as per the nursing home requirement. Your company performs the greatest public service ever. Thank you so much!

Lisa Teixeira

Dear Buck & Buck,

Just a quick note to let you know I received my order and was impressed by the quality of the poncho and the timeliness. Adding my dad's name to the garment was certainly a nice touch and very helpful. Thank you for your web site, it is very easy to navigate and finding items locally is impossible.

Mary Harrison

Dear Buck & Buck,

I placed an order mid-day on Wed. 2/07/07; it arrived shortly after noon on Thurs. 2/08/07!! I am very impressed! Your service is the standard to which all retailers should aspire. Thanks for your great service and products.

Becket Lauten
Gresham, OR

Dear Buck & Buck,

I placed an order last week for three dresses and coordinating sweaters for my mother. I wanted to let you know how I appreciate your attention to all of the requests for colors and print sizes. Your choices were perfect. I know my mother will enjoy her new spring wardrobe. Thank you again.

Jeanne Burdsal
Wichita, KS

Dear Buck & Buck,

My Father has Parkinson's and Macular Degeneration, so it is very difficult for him to get dressed any longer. He is losing his independence and dignity with my Mother having to dress and care for him daily.

I had a friend tell me about your site, as well as other clothing sites for Senior Citizens. I looked at a couple of those sites before coming to yours. They were OK, but just didn't answer the need for which I was looking. Then I came to yours. What a blessing! Your website is so easy to navigate, pictures and descriptions are great, loads of information! Everything Dad and Mom will need to keep their independence and dignity for as long as possible. Thank you so much! I have already ordered a few things, and will return to order more.

You are an answered prayer! Blessings to you and yours,

Marsha Whiting, "A Very Happy Customer!"

Dear Buck & Buck,

Just want to thank you so much for shipping my order the very same day that I placed it. You are a terrific company!! 

Cindy Stone
Topeka, KS

Dear Buck & Buck,

I was researching the internet and came across your website. I have looked in so many stores for geriatric clothing for my 95 year old aunt. It is impossible to find any type of clothing that is “easy” to put on for her. I was so pleased to find your website. I place my order painlessly and having the articles shipped directly to her. Also to add, it was so nice to be able to have her name in the clothing article at no charge!!! I am so happy I found your store. Thanks again!

Melissa Primm
Carolina Beach, NC

Dear Buck and Buck,

Wish I knew about your company when my mother needed to be dressed. She passed away last year. I was on a constant search for adaptive clothing. It was so frustrating, going to medical supply stores with no luck and even tried online sights but never found a company like yours. Thank you so much for what you are doing. After almost 2 years of visiting my mother in an alzheimers/dementia care facility, I spent hours designing clothes in my mind and there is so much needed for people who take their clothes off randomly and suffer pain from getting dressed. Sadly, my mother died with me cutting all her clothes down the backs to drape on her and it could have been less traumatic for me had I known of your company. It would have given her more dignity as she declined. I will recommend you to all in need. You are brilliant in my opinion and I wish you much success!

Lydia Adelson

Dear Buck & Buck,

I wanted to write and let you know how happy we are with the products we ordered from your company. We got the Capri pants for my grandmother, which eliminates the problem of her stepping on the cuffs when one is trying to pull them up. We also got her the fleece sweater, which is warm and comfortable, has convenient pockets, and most importantly is incredibly easy to take on and off! Everything looks great - all of the colors are bright and vibrant and coordinate very well, and don't fade or bleed with frequent washing. Also, everything we ordered arrived very quickly. We will certainly be ordering from you again and would recommend your products to anyone looking to make dressing easier without sacrificing appearance or quality.

Nesta Johnson

Dear Buck & Buck,

I just wanted to take this opportunity to thank you for making the wonderful jumpsuits that were bought for the residents. The quality has been outstanding and they are fashionable in their own way. I appreciate your company's effort at making quality products that encourage dignity and self-respect.

Terri Litz
Oyster Bay, NY

Dear Buck & Buck,

Thank you so much for the prompt fulfillment of my order. The clothes far exceeded our expectations - my mother is thrilled with the fabrics, the fit, the colors and even a name tag! She loves the coat and the raincoat, especially. Your business is addressing a real need and your attention to the issues facing individuals living in assisted living settings (e.g., the frequent and caustic laundering; side zippers on trousers) is greatly appreciated by customers, families and caregivers alike.

Naomi Bishop

Dear Buck & Buck,

I recently received my order. The item was for my dad (who still needs to try them on). But I just wanted to say I was so pleased with the quality, the name tagging is a great thing, and the free hemming also a great idea. Your service is really what is needed for persons like myself and dad. The order shipped so quickly, and the price reasonable. Thanks very much.

Susie Jensen

Dear Buck & Buck,

Thank you very much for your help. I received a printable copy of my order as promised. Thank you for your speedy reply.

It has been a real pleasure doing online business with your company. I can't believe all the options you give your catalog customers, and even offer to match shirts to pants, and have names imprinted in the clothing!! What service!!

Obviously, I have yet to receive my order, but I have really enjoyed shopping at Buck and Buck so far. Keep up the great work.

Mary S. Carson

Dear Buck and Buck,

You guys are awesome!! We are a guardianship agency, and your website makes purchasing and paying for our clients’ items seamless. So thankful there's a company out there that understands what we do. Ultimately, is allows us to be of better service to our clients, and in a timely and effective manner.

Holly Paseka, B.A., QDDP
West Saint Paul, MN

Dear Dode,

Thank you so much for keeping me updated in such a prompt manner. Your customer service is truly outstanding. I'm recommending your company's services to several of our agency houses, who's residents require adaptive clothing. I just can't say enough good things about your products, prices and service. Wish I had discovered you years ago. I hope you have a very good day. You certainly made mine much better.

P.S. I watched one of your videos for shoes. Great work, very talented.

Drenda Beeck

Dear Buck and Buck,

FYI – your company is just awesome. Irv recently was admitted into an assisted living facility and the clothes from Buck & Buck are literally a godsend for him. Even the staff comments on how nice they look – but the ease of Velcro vs. fumbling with zippers and buttons is awesome. Please know I am so very grateful!

Carisse Hoops

Dear Buck and Buck,

I am just writing to say how happy we were with our recent purchases. The dresses are beautiful and Ms. Wedner was very happy with her new clothes. I was impressed with the good quality of the material and the slips were perfect.

We will be doing business again very soon. My only negative comment was involving the Post Office not delivering the package in a timely manner. I have sent a compliant. This of course was out of your control. Thank you again!

Marion Reaves

Hi Dode,

Thank you for your persistence in reaching me yesterday. I am amazed at your customer service!! My family is passing along the link to your website to many. I do hair for a living and was crazy busy yesterday. I appreciate the level of customer care you give - that is how I try to do business - we'll enjoy bragging about you! 

Rita McDonald

Dear Buck and Buck,

We received several items recently and are extremely pleased with quality and price. Do you have a way we can rate them? We would give all three items 5 stars. The quality of the flannel nightgown is exceptional. Thank you! We look forward to ordering from you again.

Curtis and Judy Farrington

Customer Care: 1(800) 458-0600 (M-F, 6am-5pm PST)