Shipping Guarantee


Standard Shipping

We ship via FedEx Ground, FedEx Smartpost, UPS Ground, UPS Surepost or US Postal Service (generally 3 to 9 business days).

If you select Standard Shipping as your shipping method, your order can take anywhere from 3 to 9 days in transit, depending upon your location.

We will strive to get your order out the door within 48-72 hours (alterations excepted), and more quickly if at all possible.

 "Standard Shipping" allows us to choose either FedEx Ground, FedEx SmartPost, UPS Ground, UPS SurePost or US Mail, and we base this choice on the size and weight of the package. FedEx and UPS may hand off smaller packages to the Post Office for the last leg of the delivery. This is called FedEx SmartPost or UPS SurePost, and that service adds an extra day or two to the delivery time.

If you have a post office box, please also provide a street address.

If shipping within the 50 US states, we charge a flat fee of $8.00 for orders under $75.00...for orders of $75.00 or more, the shipping is free of charge. For Puerto Rico, Guam, and other US Territories, shipping will be a flat rate of $18.00. If a nursing home is placing a larger "House Order", we will determine exact shipping charges per your instructions (Ground, 2nd Day Air, or Next Day Air) at the time of shipment and add that to the invoice.

Rush Orders

If you have chosen Next Day Air or 2nd Day Air, please be aware that we do not ship on weekends, nor does FedEx deliver on weekends at the present time. If an order is placed after 1pm Pacific time, Monday through Friday, in most cases it will ship the next business day. Also, if you order over the weekend, your Next Day or Second Day order will ship on Monday (holidays excepted). Please refer to our shipping rate chart below for expedited shipping charges. If we are unable to get the order out on time due to a special alteration (or any other issue), we will notify you. In the event of a return, the expedited shipping charges are non-refundable.

Express Shipping Rates

Order Total 2nd day Next day
$1-25 $25.00 $35.00
$26-50 $30.00 $40.00
$51-100 $35.00 $50.00
$101-150 $45.00 $60.00
$151-200 $60.00 $70.00
$201-300 $85.00 $105.00
$301-500 $105.00 $120.00
Customer Care: 1(800) 458-0600 (M-F, 6am-5pm PST)