Help & Resources

Welcome to our Help & Resources Hub! This section is designed to provide quick access to essential information about our adaptive clothing, customization options, ordering process, and policies. Whether you need guidance on sizing, shipping, or special alterations, you’ll find answers here.

How to use this page

  • Browse the sections below for detailed articles on each topic.
  • Use the search bar or the quick interactive menu below to quickly locate relevant articles and resources.
  • Some sections contain collapsible menus or tabbed content that expand when clicked. You can explore all the interactive content by simply tapping or clicking on a section title to view more details.

Our goal is to make YOUR shopping easier, ensuring that you or your loved one can find the best adaptive clothing solutions with confidence. If you experience any difficulty accessing any part of this website, please feel free to contact us. You can find our contact information in the Customer Service & Assistance section below. We will work with you to provide the information, item, or transaction you need through an alternative communication method that works best for you.

Interactive Menu

Guides Sizing & Fit Customization Footwear Ordering & Shopping Help Customer Service & Assistance About Us & FAQ Policies

Looking for something specific? Use the search bar below to find what you need.

Guides

Adaptive Clothing Guide

Explore a full library of informative articles on adaptive clothing for seniors, elderly individuals, and those with disabilities. This guide covers dressing challenges related to mobility limitations, medical conditions, sensitive skin, and caregiver assistance—while also showing how Buck & Buck’s thoughtfully designed garments, from open-back styles to adaptive footwear, address these needs. Whether you're looking for tips on wheelchair-friendly fashion, post-surgery clothing, or protective wear, each article combines practical information with real examples from Buck & Buck’s adaptive collection to support comfort, dignity, and independence.

Explore Adaptive Clothing Guide

Shop by Need

Explore Buck & Buck’s Shop by Need guide, a comprehensive resource for adaptive clothing and dressing solutions tailored to medical conditions, mobility challenges, and caregiving needs. Designed for seniors, disabled adults, and those in home or nursing care, this guide offers condition-specific articles alongside practical apparel and assistive accessories. From Alzheimer’s and stroke recovery to arthritis, incontinence, and wheelchair use, each section highlights how adaptive features like VELCRO® closures, open-back tops, and no-metal garments support comfort, ease, and dignity. Organized into four clear categories, it’s your go-to starting point for finding the right clothing for any unique dressing need.

Explore Shop by Need
Sizing & Fit

Sizing Instructions

Ensure a proper fit with accurate body measurements using our detailed sizing charts for seniors and the elderly. Learn how to measure your chest, waist, hips, and inseam to find the best-fitting adaptive clothing. This section includes sizing guidance for bras, panties, undershirts, vests, women’s clothing, and unisex sweats — all designed with comfort and ease of dressing in mind for older adults.

Determine & Measure an Inseam

Selecting the right inseam length is essential for a well-fitted pair of adaptive pants, especially for seniors and elderly individuals with mobility challenges. Use our height-based inseam chart or follow our step-by-step instructions for measuring from the crotch seam to the hem. You'll also find guidance on choosing the best length, plus information on free hemming and return policies for shorter custom hems.

Learn About Sizing & Measurements
Customization

Custom Alterations

We offer adaptive clothing alterations designed for seniors and individuals with limited mobility. Customize garments with options like Velcro fly conversions, short sleeve adjustments, zipper pulls, and alternate closures — all to enhance fit, independence, and ease of dressing.

Free Hemming & Labeling

We offer free hemming on pants to your requested inseam, ensuring a comfortable fit for seniors and elderly individuals. For easy identification in senior care facilities, choose complimentary name labeling with indelible ink.

Gift Wrapping

Add a thoughtful touch with our $10 soft-wrapping service, ideal for birthdays, holidays, or special deliveries to nursing home residents. Choose from festive paper options, with items hand-wrapped and labeled with a personalized handwritten tag.

Discover Customization Options
Footwear

This section provides detailed sizing guidance for adaptive footwear, helping seniors, elderly individuals, and those with swelling or mobility concerns find the right fit. Learn how to measure feet accurately, determine shoe and sock sizes, and understand the degrees of swelling for a proper fit.

Our charts cover men’s and women’s shoe sizes, foot measurements, and sock compatibility, ensuring a comfortable, supportive fit for everyday wear and foot health. Whether you're selecting adaptive shoes, Velcro footwear, or socks designed for sensitive feet, our size guides help you make the best choice.

How to Size Feet

To determine the right size for adaptive footwear or socks, you’ll need to take a few key measurements. Start by measuring heel to toe to determine length—this is the first and most important factor in choosing the correct size. You should also measure the girth of the ankle and arch to assess swelling (edema) levels, which impact fit and comfort.

For each footwear product in our catalog, we suggest the appropriate size based on the "Degrees of Swelling" chart below:

Degrees of Swelling
Body Part Normal/Mild Moderate Severe
Women’s ankle 9"-11" 11"-12" 12" and up
Women’s arch 9"-10" 10"-12" 12" and up
Men’s ankle 9"-11" 11"-12" 12" and up
Men’s arch 9"-10" 10"-12" 12" and up
Degrees of Swelling
Women’s ankle Normal/Mild: 9"-11" Moderate: 11"-12" Severe: 12" and up
Women’s arch Normal/Mild: 9"-10" Moderate: 10"-12" Severe: 12" and up
Men’s ankle Normal/Mild: 9"-11" Moderate: 11"-12" Severe: 12" and up
Men’s arch Normal/Mild: 9"-10" Moderate: 10"-12" Severe: 12" and up
Shoe Sizes

To ensure a proper fit, trace the shape of the foot onto paper and measure from the heel to the end of the big toe in inches. Compare this measurement to the chart below to find your correct shoe size.

For mail orders, you can send in your foot tracing, and we will match the size for you.
Women's Shoe Sizes

In this section, we provide a detailed guide for determining the appropriate shoe size based on foot length for women. Simply match your foot length with the corresponding size in the chart below. If you’re between sizes, it’s recommended to choose the larger size for better comfort. This chart helps to accurately select the right fit for your feet, ensuring comfort throughout the day.

Please see the chart below:

Size 6 6.5 7 7.5 8 8.5 9 9.5 10 11 12
Foot Length
9"
9
1/8"
9
1/4"
9
1/2"
9
5/8"
9
3/4"
10"
10
1/8"
10
1/4"
10
5/8"
11"
Women’s Shoe Size Chart
Size 6 Foot Length: 9"
Size 6.5 Foot Length: 9 1/8"
Size 7 Foot Length: 9 1/4"
Size 7.5 Foot Length: 9 1/2"
Size 8 Foot Length: 9 5/8"
Size 8.5 Foot Length: 9 3/4"
Size 9 Foot Length: 10"
Size 9.5 Foot Length: 10 1/8"
Size 10 Foot Length: 10 1/4"
Size 11 Foot Length: 10 5/8"
Size 12 Foot Length: 11"
Men's Shoe Sizes

Selecting the correct shoe size ensures both comfort and support throughout the day. Use the chart below to match your foot length with the corresponding men's shoe size. If you are between sizes, opting for the larger size can provide a better fit and added comfort.

Size 7 7.5 8 8.5 9 9.5 10 10.5 11 12 13
Foot Length
9
5/8"
9
3/4"
10"
10
1/8"
10
1/4"
10
1/2"
10
5/8"
10
3/4"
11"
11
1/4"
11
5/8"
Socks Size Chart

Finding the right sock size is just as important as finding the right shoe size. Our adaptive socks are designed for comfort, ease of wear, and a secure fit—perfect for seniors, individuals with foot swelling, and those with sensitive feet.

Use the chart below to match your shoe size to the best-fitting socks. If you're between sizes, we recommend sizing up for extra comfort.

Shoe Size Compatibility Medium Large XL
Fits Women’s Shoe Sizes 6-10 10-13 14-16
Fits Men’s Shoe Sizes 5-9 9-12 12-15
Socks Size Chart
Medium Fits Women’s Shoe Sizes: 6–10 Fits Men’s Shoe Sizes: 5–9
Large Fits Women’s Shoe Sizes: 10–13 Fits Men’s Shoe Sizes: 9–12
XL Fits Women’s Shoe Sizes: 14–16 Fits Men’s Shoe Sizes: 12–15
Ordering & Shopping Help

Get all the details you need for a smooth shopping experience at Buck & Buck. Learn how to place an order, view past purchases, track shipments, and modify or cancel an order if needed. This section covers payment options, shipping details—including international and holiday shipping—as well as order tracking, printable order forms, and catalog requests. Whether you’re a facility staff member, guardian, or individual shopper, find everything you need to complete your purchase with confidence.

Get Shopping & Ordering Assistance
Customer Service & Assistance

Need assistance with your order or have a special request? This section provides everything you need to contact us, get personalized shopping help, and find external resources for senior care and adaptive needs. Expand each section below to find the right assistance for you.

Contact Information

We are available from Monday to Friday, from 9.00 AM to 5.00 PM Eastern Time (EST).

Email: info@buckandbuck.com

Local Phone #: (206) 722-4196

International Phone #: 1 (800) 458-0600

Fax: 1 (800) 317-2182

Postal Mail Address:
Buck and Buck Inc
3111 27th Ave S
Seattle WA 98144-6502
Personal Shoppers

We are happy to color coordinate outfits to make sure everything in a person’s order will look great together. We know that it can be challenging to dress many residents, and choosing combinations for each person can be tedious.

So, by giving us general rules to follow in the "comments" box (i.e., "She loves blue and floral prints") our personal shoppers will be able to coordinate blouses to slacks, or dresses to sweaters perfectly every time.

If you work at a nursing facility and need to place orders for several people, you can take comfort knowing that our order fillers will take great care not to duplicate prints and will make sure all outfits coordinate well together. See our 'How to Order' article from the Ordering & Shopping Help section for helpful instructions.
External Support Resources

For additional support on senior care, adaptive needs, and healthcare resources, here are some trusted external organizations:

Disclaimer: These links direct to third-party organizations that are not affiliated with our store. If you manage a related site and would like to be listed in this directory, don't hesitate to contact us.

About Us & FAQ

About Buck & Buck

Learn about the history, mission, and values of Buck & Buck. For over 40 years, we have specialized in high-quality adaptive clothing for seniors, the elderly, and those needing assistive dressing solutions. Most of our clothing is proudly made in the USA, ensuring exceptional craftsmanship, durability, and custom alterations. Our commitment to comfort, accessibility, and independence drives every product we offer.

Frequently Asked Questions

Find answers to common questions about our adaptive clothing, ordering process, shipping, and customization services. Whether you need help with sizing, returns, or garment modifications, our FAQ section offers clear, straightforward information to support your shopping experience.

Read About Buck & Buck
Policies

Privacy & Cookies

Review our Privacy & Cookies Policy to learn how we collect, use, and protect your personal information. This includes details on cookies, usage data, order information, account security, and your rights under applicable privacy laws.

Returns & Refunds

Our Returns & Refunds Policy outlines how to request a return within 90 days of delivery, including eligibility conditions, refund timelines, and non-returnable items. Learn what to expect for damaged goods, custom orders, and international returns, including EU cooling-off rights.

Terms of Service

Our Terms of Service explain the rules for using our website, placing orders, and accessing our services. They cover billing and account accuracy, prohibited uses, intellectual property, disclaimers, dispute terms, legal rights related to purchases and site access, and more.

Review Our Policies