Shipping policy
Buck & Buck ships orders to the shipping address provided at checkout. Available shipping methods, shipping costs, and estimated delivery timeframes are shown during checkout before payment is submitted.
Order Processing
Orders are processed during normal business days, excluding weekends and holidays. Processing times may vary depending on product availability, order volume, custom alterations, hemming, or other special order requirements.
After your order is placed, you will receive an order confirmation through the contact method provided at checkout. Once your order has been fulfilled and tracking information is available, you will receive a shipping update with your tracking number.
Shipping Rates
Shipping charges are calculated and displayed at checkout before your order is placed. Original shipping fees are non-refundable.
Delivery Timeframes
Estimated delivery timeframes are provided at checkout based on the shipping method selected and the destination address. Delivery dates are estimates and are not guaranteed, as carrier delays, weather, holidays, or other circumstances outside of Buck & Buck’s control may affect delivery.
Shipping Restrictions
Certain products, custom alterations, or special orders may require additional processing time before shipment. Exchange and replacement orders may also be delayed and are subject to our current shipping timeline.
Incorrect Shipping Information
Please review your shipping address carefully before placing your order. Buck & Buck is not responsible for delays or delivery issues caused by an incorrect or incomplete shipping address provided at checkout.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives. If your item is defective, damaged, or if you received the wrong item, please contact us immediately so we can evaluate the issue and make it right.
Returns and Exchanges
For information about returns, exchanges, refund eligibility, and non-refundable shipping fees, please review our Refund Policy.
Contact Us
If you have questions about shipping, you can contact us by calling 1-800-458-0600 or emailing us at info@buckandbuck.com.